Acceptable Usage Policy

Everything you must know in one place

At MilesWeb, we strive to maintain a secure and reliable hosting environment for all our users. To ensure a positive experience for everyone, we have established an Acceptable Use Policy (AUP) that outlines the guidelines and activities that are considered acceptable and unacceptable while using our services. By using our services, you agree to adhere to the following policies:

Lawful Use

The services provided by MilesWeb must be used for lawful purposes only. You are prohibited from engaging in any activity that violates local, state, national, or international laws or regulations.

Prohibited Content and Activities

The following activities and content are strictly forbidden on our servers:

Prohibited Content

You are not allowed to host or promote the following types of content:

Adult Materials: Hosting or displaying adult content, including pornography, erotic images, or indecent and obscene material, is strictly prohibited.

Illegal Material: Hosting or distributing copyrighted works, commercial audio/video/music files without proper authorization, or any material that violates regulations or is misleading is prohibited.

Games: If you do not want us to use your personal information for direct marketing purposes, you may drop us a mail at

IRC Hosts: Hosting an IRC server connected to another IRC network or server without proper authorization is prohibited.

It is important to note that this is not an exhaustive list, and MilesWeb reserves the right to determine what constitutes a violation of the Acceptable Use Policy. Violation of these policies may result in account suspension or termination, depending on the severity of the breach.

We encourage you to review the full Acceptable Use Policy to ensure compliance with our guidelines. If you have any questions or need clarification regarding any aspect of the policy, please feel free to contact our support team.

Security Precautions and Password Confidentiality

To ensure the security of your account and protect your personal information, you must take reasonable security precautions. We recommend following these guidelines:

Password Protection: You are responsible for maintaining the confidentiality of your password. Choose a strong and unique password that is not easily guessable. Avoid using common words or personal information that can be easily associated with you. It is also advisable to periodically change your password to enhance security further.

Password Sharing: Do not share your password with anyone else. Your account is meant for personal use, and sharing your password increases the risk of unauthorized access. If you need to grant access to specific individuals, consider using separate user accounts with limited privileges.

Secure Password Storage: Avoid storing passwords in plain text or easily accessible locations. Instead, use password management tools or encrypted storage methods to store your passwords securely.

Two-Factor Authentication (2FA): Enable two-factor authentication whenever it is available. It adds an extra layer of security by requiring a second verification step, usually through a mobile device or an authentication app.

Phishing Awareness: Be cautious of phishing attempts that trick you into revealing your password or personal information. Always verify the authenticity of emails, links, and requests for sensitive information before providing any details.

System Updates: Keep your operating system, web browser, and other software updated with the latest security patches. Regularly installing updates helps protect against known vulnerabilities.

These security precautions help safeguard your account and personal information from unauthorized access. Remember, maintaining the confidentiality of your password is crucial for ensuring the security of your account.

Bulk Commercial Email Policy

At MilesWeb, we allow the use of bulk commercial email, mailing lists, and email reflectors on our servers, subject to the following guidelines and limitations:

Hourly Email Limit: Each account is allowed to send a maximum of 500 emails per hour. It ensures fair usage and prevents abuse of our email services.

Consent-Based Communication: You must ensure your recipients have explicit consent to receive your email communications. Permission should be obtained through a clear opt-in procedure, verifying that the recipient is the rightful owner of the email address.

Transparent Email Source: The source of your email messages must not be obscured or manipulated in any way. It should accurately reflect your identity and allow recipients to identify you as the sender.

Compliance with Laws: You must comply with the CAN-SPAM Act and other applicable laws governing commercial email communication. It includes including a valid physical mailing address in your emails and providing a clear and functional unsubscribe mechanism.

Third-Party Email Services: If you choose to use a third-party email service, ensure that it follows similar procedures and guidelines for obtaining consent and complying with anti-spam laws.

These policies apply to any emails sent using your MilesWeb service or any emails sent on your behalf that direct recipients to websites hosted via your MilesWeb service.

Please adhere to these guidelines to avoid account suspension or termination. We take spam-related matters seriously and encourage responsible email practices that respect the privacy and preferences of recipients.

By following these rules, you can ensure a positive email experience for you and your recipients while maintaining compliance with relevant regulations.

Unsolicited Email Policy

At MilesWeb, we strictly prohibit sending unsolicited emails, whether in bulk or individual form, to individuals who have expressed their desire not to receive such communications. We expect all our customers to adhere to this policy.

To ensure compliance, please abide by the following guidelines:

Respect Recipient Preferences: Do not email individuals explicitly indicating their preference to opt out or unsubscribe from your mailing list. It is important to honor their wishes and refrain from contacting them further.

Comply with Network Rules: When using MilesWeb's services to access or participate in any other network, you must comply with the rules and regulations set forth by that network. These rules may include restrictions on email communications, and you are responsible for adhering to them.

Adhering to these guidelines can help create a respectful and positive email environment for both senders and recipients. Failure to comply with this policy may result in account suspension or termination.

If you have any questions or concerns regarding this policy, please don't hesitate to contact our support team. We are here to assist you and ensure your email practices align with ethical standards and legal requirements.

Unsolicited Email Policy

At MilesWeb, we take copyright infringement seriously and expect all our customers to respect intellectual property rights. It is prohibited to publish, distribute, or copy any copyrighted material, including music, software, art, or other works unless one of the following conditions is met:

Express Authorization: You must have obtained explicit authorization from the copyright owner to copy and use the protected work in the manner specified.

Legal Permission: You may copy the work if permitted under the established copyright laws of the United States.

Please note that MilesWeb reserves the right to terminate the services of customers who repeatedly infringe upon copyright laws.

Respecting the intellectual property rights of others is crucial. Complying with this policy, you help foster a fair and lawful digital environment. If you have any questions or concerns regarding copyright issues, please contact our support team for further assistance.

Monitoring and Responsibility

MilesWeb acknowledges that it is not obligated to monitor or police the activities of its customers. We do not undertake the duty to actively monitor the content or actions of our customers on the MilesWeb network. As a result, we disclaim any responsibility for our customers' misuse of our network.

While we strive to maintain the integrity and security of our network, it is essential to note that the actions and behavior of individual customers are their sole responsibility. We encourage our customers to abide by all applicable laws, regulations, and acceptable usage policies to ensure our services' lawful and ethical use.

We aim to foster a platform for legitimate and responsible online activities by providing our services. However, any misuse or violation of our terms and policies remains the sole liability of the customer.

If you have any concerns or suspect misuse of our network, please contact our support team, and we will investigate the matter promptly.

Internet Abuse

MilesWeb strongly condemns internet abuse and strives to maintain a safe and secure online environment for all users. We have a zero-tolerance policy towards activities that violate our acceptable usage policies and applicable laws. Internet abuse includes, but is not limited to, the following actions:

Spamming: Sending unsolicited bulk emails or engaging in any spamming activity that disrupts or harasses others.

Hacking: Attempting to gain unauthorized access to systems, networks, or accounts.

Malware Distribution: Intentionally spreading viruses, malware, or any malicious software that compromises the security and privacy of others.

Phishing: Engaging in deceptive practices to obtain sensitive information, such as usernames, passwords, or financial details, by impersonating reputable entities.

Denial of Service Attacks: Launching or participating in activities that disrupt or overload network resources or services, causing them to become inaccessible to others.

Illegal Content: Publishing, distributing, or sharing any material that infringes upon intellectual property rights, promotes violence, hatred, or illicit activities.

Unauthorized Access: Unauthorized attempts to access or use the accounts, data, or systems of others without proper authorization.

MilesWeb reserves the right to take immediate action, including the suspension or termination of services, in response to any substantiated instances of internet abuse. We encourage all users to report any suspected abuse promptly so that we can investigate and take appropriate measures to maintain a secure online environment for everyone.

It is important to note that the internet is a shared resource, and responsible usage is crucial for the well-being of the online community. Adhering to our policies and practicing ethical conduct can contribute to a positive and safe internet experience.

Newsgroups, Chat Forums, and Other Networks

MilesWeb provides access to various newsgroups, chat forums, and other networks as part of our services. We encourage users to behave responsibly and respectfully in these online communities. While we do not actively monitor or police individual activities, we expect our users to adhere to the following guidelines:

Respectful Communication: Maintain a respectful and courteous tone when interacting with other users. Avoid engaging in personal attacks, harassment, or abusive behavior.

Lawful Activities: Ensure that your actions comply with applicable laws and regulations. Do not engage in activities that promote illegal content, encourage violence, or infringe intellectual property rights.

Privacy and Confidentiality: Respect the privacy and confidentiality of others. Do not disclose personal or sensitive information without proper consent.

Appropriate Content: Post and share content relevant to the newsgroup, chat forum, or network. Avoid sharing offensive, defamatory, or misleading information.

Compliance with Network Policies: Follow the rules and guidelines set by the administrators or moderators of the specific newsgroups, chat forums, or networks. Please comply to avoid restrictions or termination of access.

While we strive to provide a positive and inclusive environment, MilesWeb does not assume responsibility for the content or actions of individual users within these communities. Users are solely responsible for their interactions and contributions.

It is important to remember that engaging in online discussions and communities should be done responsibly, with a commitment to fostering constructive dialogue and respecting the rights and opinions of others. These guidelines can collectively contribute to a rich and valuable online community experience.